Dutyman FAQ

DUTYMAN

NOTES

You can look at Dutyman without logging in.
You can only swap if you’re logged in. ( Your duties will be in red if you are)
Your Safety Team Leaders appreciate, VERY MUCH, if you tick the confirmation box saying you will attend.
Please try to swap an identical duty – Rib drivers for Rib driver etc.
Be patient when waiting for replies to swaps as not everyone looks at their email inbox on a regular basis.
Please try and swap when you know that you won't be able to do a duty. If you don't get a reply, try again nearer the time.
Please reply to all swap requests even if it’s No. (otherwise the requestor doesn’t know)
If, because of some last minute emergency you can’t make it, please let the Team Leader(safety,) the Rear Commodore ( Bar or Galley) or sscdutyboss@googlemail.com know.
At the top of every Dutyman screen there is a tab marked “How do I” This explains how to ask for swaps, print out your duties etc and is very useful.
Dutyman will not remind you if your email address has changed. It is not clairvoyant .

FREQUENTLY ASKED QUESTIONS (click on question to see answers)

How do I access Dutyman?
I've Forgotten my Password / Login Details
Why have I been allocated a Bar or Galley Duty?
I’ve been allocated a Bar or Galley Duty for the first time – who do I contact if I need help?
I can’t do the Bar or Galley Duty that I’ve been assigned – what do I do?
Why have I been allocated a Safety Duty?
I can’t do the Safety Duty that I’ve been assigned – what do I do?
I’ve been allocated a Security Duty for the first time – what do I do?
My partner and I have been assigned duties on the same day and both need to swap – how do we do this?
My partner and I can’t do duties the same day for various reasons – what do we do?
I’ve been allocated duty on a day of the week when I’m not available. What do I do?
How do I use the Multi Select for swapping duties
My e-mail / telephone number has changed – what do I do?
I’d like to receive e-mails at different addresses (eg home and work) – is that possible?
Why am I not receiving e-mails about my duties?

How do I access Dutyman? (Back to top )

You can access Dutyman either by

clicking on the link in any Emails sent to you by Dutyman automatically logs you on and doesn’t require your password
clicking on the Dutyman box on the SSC Website’s Home page

I've forgotten my password / Login details (Back to top )

Three lines below the password entry box is a link "Don't know name or password?"
Clicking on that (or the above link) will take you to the relevant screen in dutyman to retrieve your details. Enter your email address (This must be the same one that you gave SSC)
Dutyman will send you your login details
in the event that dutyman does not recognise the email it may mean one of three things

You are using a different email address or have spelt your email address incorrectly
You may not be on the system at this time (No duties pending)
You are not a member - please go away

Why have I been allocated a Bar or Galley Duty? (back to top )

The club is run by members for members and all active members are asked to do Bar or Galley duties.
Please indicate your preference for Bar or Galley and Thursday / weekends on your renewal form. If your circumstances change and you are not able to do duties then please e-mail or write to the Membership Secretary explaining your change in circumstances.

I’ve been allocated a Bar or Galley Duty for the first time – who do I contact if I need help? (back to top )
The Dutyman e-mail will give you the name of the Team Leader for the month and their contact details - please check with them for information and duty times. New members will normally be on duty with more experienced members so don’t worry!

I can’t do the Bar or Galley Duty that I’ve been assigned – what do I do? (back to top)

If you are unable to do your duty, please try to find someone to swap with or failing that, e-mail sscdutyboss@googlemail.com. If you don’t have e-mail please telephone Barry England, Rear Commodore, on 01929 423605 in plenty of time. If you fail to show up for a duty we may have to close the Bar / Galley on that day.

Why have I been allocated a Safety Duty? (back to top)

We ask all members who race or sail regularly to do Safety Duties.
We are also happy for other members to do Safety duties if they wish and will provide the necessary training.

I can’t do the Safety Duty that I’ve been assigned – what do I do? (back to top)

Please use Dutyman to rearrange duties and only swap into a role that you are qualified to do. Do let your Safety Team Leader know if you are unable to find a swap, their telephone numbers are in the Club handbook.

I’ve been allocated a Security Duty for the first time – what do I do? (back to top)

The e-mail from Dutyman includes a link to a document detailing the necessary checks / telephone numbers.

My partner and I have been assigned duties on the same day and both need to swap – how do we do this? (back to top)

One of you can request a swap and put a comment in the message box on the swap request saying “X and I both need to swap from this date”. When you receive a positive reply then you can request the second swap. For Example X asks for a swap with A, mentioning that Y also needs to swap. A replies that A and B can swap. Y then requests a swap with B.

People often ask to do duties together because they helm / crew together so you should be able to swap. Alternatively you can see telephone numbers on Dutyman, telephone around and confirm your swaps on Dutyman later.

My partner and I are assigned duties on the same day but we can’t do duties the same day for various reasons – what do we do? (back to top)

One of you should swap. Please make a note on next year’s renewal form that you need separate days and we will try to take this into account when putting the rota together.

I’ve been allocated a bar / galley / safety duty on a day of the week when I’m not available. What do I do? (back to top)

Please arrange a swap for the duty currently in the rota. Please e-mail sscdutyboss@googlemail.com to tell them which days you can do duties and also make your availability / preferences for both house duties and safety duties clear on next year’s renewal form. We will try to take all requests into account.

How do I use the Multi Select for swapping duties (back to top)

To use multi-select, log in as a member, and go to the Duty Swap tab on the right.
Select the duty you want to swap out of by clicking its arrows.
Then, in the tab on the right, click the multi-select button.
The selected duties will now show in bold in the roster. They will start from TODAY's date (not the date of the duty you want to swap). and may include other duties on the day you are trying to swap from.
To de-select any you don't want to request, click their arrows. The bold text will be removed, and the count in the Duty Swap box will go down by one.
When satisfied you have a list of duties you really want to request swaps for, click 'request swap'.
So this is useful if you have a duty in the next few weeks to swap but may not be if you need to swap a duty a few months away. You may find yourself down for duty on another date you can't do if you don't check and deselect the duties selected.

My e-mail / telephone number has changed – what do I do? (back to top)

1. Log in if you have not already done so
2. Choose Profile from the menu
3. Follow the on-screen instructions

Also please notify the Membership Secretary if you have changed your home address as well.

I’d like to receive e-mails at different addresses (eg home and work) – can I do that? (back to top)

Log in if you have not already done so
2. Choose Profile from the menu
3. Follow the on-screen instructions and add second e-mail in Alternate Email field.

Please note that Alternate Email is for your own use to receive copies of duty reminders and other automated emails. It is not published elsewhere within DutyMan.

Why am I not receiving e-mails about my duties? (back to top)

Please e-mail sscdutyboss@googlemail.com who will try to provide advice